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Client :- RBL Bank
Role :- Business Analyst/Cards SME
Posting :- Pune
Grade- DVP
Job Description-:
| Job Title | Business Analyst/Cards SME |
| Grade | DVP |
| Department | Credit Card IT |
| Location | Pune |
| Eligible employee | 12 to 17year experience in Credit Cards IT |
| Reporting To | VP |
- Position Purpose
| This position will be responsible for providing the functional & technical assistance to the Credit Cards IT on the various developments, Business and digital initiatives.Person should manage cards peripheral system solution, design and end to end delivery Customer offer and fulfilment solution for Rewards, Cashback, offers Digital integrationCustomer communication Solution for statement, Alerts, WhatsApp, Notification, etc.Operation and Servicing Process automation and optimizationsStrong knowledge of Credit Card, Interfaces: Online & batch,Understanding of Core card processing. |
Position Responsibilities
| Sr. | Key Responsibilities(Please mention all the responsibilities expected from the incumbent to perform) |
| 1 | Manage the end to end implementation of new system functionality, including Requirement Analysis, Solution design, Project management, Process setup and handover |
| 2 | Be the contact for the Credit cards business team for any system related consultancy and support |
| 3 | Coordinate with Technology partners/vendors, operations and call centre teams for gathering requirements and getting it developed or suggest work around solutions to meet the same |
| 4 | Ensure that the existing system capabilities are fully exploited and the requirements met through parameters changes rather than opting for code changes |
| 5 | Understand current process to optimize the existing solution thus achieving improved efficiency |
| 6 | Devise solutions for process automation to ensure minimal manual and monitored intervention occurs |
| 7 | Ensure solutions and processes are well documented and signed off through interdisciplinary interactions |
| 8 | Ensure quality testing and proper user training |
| 9 | Vendor Management |
| 10 | Managing Cards peripheral systems like Statement, Letter, Alerts, Rewards, File processing, Other system integration, etc. |
Qualifications and Experience Requirement
| Qualifications | |
| Essential | B E/B Tech/MCA/MBA |
| Experience | |
| Essential | 12 to 17 years of experience as in Credit Card business on Vision Plus and credit card function Strong knowledge of cards and peripheral system. Example: Origination, Underwriting, Statement, Letter, Alert, Embossing, PIN, Rewards, NPA, Scheme Billing, recon, etc. |
- Skills
| Skill | Attribute |
| Technical/Functional | Customer offer and fulfilment solution for Rewards Accrual/Redemption, Portal Management, Cashback, offers Digital integrationCustomer communication Solution for statement, Alerts, WhatsApp, Notification, etc.Operation and Servicing Process automation and optimizationsStrong knowledge of Credit Card, Interfaces: Online & batch,Understanding of Core card processing. |
| Credit Card | Complete understanding on credit card life cycle |
| Cross Functions | Cross functional integration expertise |
| Project Management | Excellent track of project management and deliverable |
| Solution Designer | Able to construct solution in optimize and quickly |
| Others | Documentation – HLD, FSD creation, SOP creation, Project documentation Management – internal team, partners |
For Management 2000 Placements & Recruitments Pvt., Ltd.,
Seema Kakra
Business Consulting Partner
Contact:+91 7878551502
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