Service Delivery Ambassador – Cash role with RBL Bank for Chennai Location

Job Category: Service Delivery Ambassador – Cash
Job Type: Full Time
Job Location: CHENNAI
Company Name: RBL Bank
Your consultant for this Job: Seema Kakra - Management 2000 CareerZodiac.com
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Company  :-  RBL Bank

Position  :- Service Delivery Ambassador – Cash

Location:-  Chennai

Job Description

Job Description – Service Delivery Ambassador – Cash

Responsible for Branch Operations, enhance relationships of existing customers and generation of leads for liabilities, assets & investment products by providing product information also Cross sell Fee Based products to existing Customer and adherence to Audit & Compliance

  1. Customer identification through signature verification and recommended ID proofs before executing a customer’s transaction
  2. Ensure customer calling through BM / BOM for all transactions as per customer calling norms in circulars or operations manual
  3. Report all deviations or suspicious transactions to BM / BOM
  4. Record movement of all inventories & deliverables in relevant registers and signing off closing stock of all inventories & deliverables jointly with BOM in relevant registers
  5. Send all requests received from customers for processing
  6. Proper filing of all vouchers and other requests to relevant files
  1. Achieve Cross sell Targets (LI+GI, Bill Pay, Mobile Banking, Internet Banking)
  2. Achieve FD Value Target
  3. Generate leads for cross sell products like asset products, fee products, demat, etc.
  4. Maintain & grow the relationship of mapped customers
  1. Completion of Training Programme
  2. Certifications, as applicable – AMFI, IRDA and NCFM certifications
  3. Continuous knowledge up gradation through self-learning and going through circulars relevant   for the desk being handled by Operations
  1. Adherence to Audit & Compliance work area
  2. Availability of all relevant brochures and forms for customers at desk

Any Graduate with minimum aggregate of 50%

For Management 2000 Placements & Recruitments Pvt., Ltd.,

Seema Kakra

Business Consulting Partner

Contact:+91 7878551502

Seema.k@careerzodiac.com

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